Our industry has experienced an unexpected and rapid shift to providing online education to clients. There’s nothing like a crisis to force change and accelerate adoption.  What was consigned to the too hard basket before lockdown, has become a necessity, as accounting firms scramble to support their clients.

I’m redefining ‘Scope Creep’ as ‘Scope Stretch’, and for good reason. 

We often refer to the three essential tools in business as ‘The Business Development Trifecta’.  We’re Kiwis after all.