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How to attract and retain excellent...

February 27, 2019

Millennials challenge the way we work and manage.  

The perceived ‘millennial mindset’ is not always flattering though, with generalisations including being entitled, convenience-loving, matcha latte sipping, self-important job-hoppers who demand to work less, and from a place of their choosing - be that home or a yurt in Central America.
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Let's get to the Core of the problem

June 7, 2018

I’m a firm believer that everyone comes to work to do a great job - initially anyway.  So why do businesses have poor performers?  Likewise, why do team members find it difficult to deal with conflict in the workplace; that difficult client or demanding boss?

To get answers to these questions we need to look beneath the surface.  Go beyond actions and behaviour and look to the drivers of...
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Can I Outsource Leadership?

June 7, 2018

The biggest challenge in business stems from 'TLT' - too little time.

One of the best solutions to   TLT (Too Little Time) is to delegate more, either to existing team members or to people external to the business (outsourcing).  
 
It's as simple as looking at the number of hats you are wearing to see if you can delegate any of them.
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Client events streamlined

June 7, 2018

Client events are a double-edged sword.

Client events are a double-edged sword.
1. They provide literally a room full of opportunities to help your clients achieve their goals.   2. If executed poorly you'll suffer from brand damage, wasted resources and shattered team confidence.  
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New Year's resolutions to improve your...

June 7, 2018
A resolution is defined as: 'A firm decision to do or not do something.'  When we set attainable resolutions, we gain clarity of our desired direction both personally and professionally.  They say it takes 21 times to change or create a habit and by actively speaking change we can help to achieve it.  It's not rocket science, but we have to act now if we want change.
 
 
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Bringing your business 'A' game

June 7, 2018
Success in sport is all about playing your 'A' game.  Being the best you can be through preparation and training, during the game and even after with modesty and humility in success and graciousness in defeat.    If everyone on the team plays their 'A' game the results are impressive. So how do we bring our 'A' game to the workplace?  Let's liken our business operations to the game of...
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Are you playing checkers or chess?

June 7, 2018
Are you adding value to your clients or are you spending too much time playing checkers? Let me explain how the game is played in so many Accounting firms. The game starts with the client diligently (sometimes!) completing their   Xero  coding (or cashbook) and submitting it to their accountant. The first thing the person preparing the annual accounts does is   check  the work that the...