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Secretly, humans are conditioned to love a good fail. While stories of triumph are inspiring, epic fails are generally more relatable, and certainly more entertaining… #FailArmy #PaddleBoardYogaFails.
Screening potential clients sounds rather clinical, a bit like screening for a disease.
Truth be told, D clients are like parasites. They can be painful, demand attention, drain your energy, query your bills and if they refer you work - breed more parasites. Most significantly, they’ll damage your brand, morale and culture.
Unlike the parasite and host relationship, accountants should partner...
I’m a firm believer that everyone comes to work to do a great job - initially anyway. So why do businesses have poor performers? Likewise, why do team members find it difficult to deal with conflict in the workplace; that difficult client or demanding boss?
To get answers to these questions we need to look beneath the surface. Go beyond actions and behaviour and look to the drivers of...