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The gold in our failings

January 30, 2019

Secretly, humans are conditioned to love a good fail.  While stories of triumph are inspiring, epic fails are generally more relatable, and certainly more entertaining… #FailArmy #PaddleBoardYogaFails.  

8 Questions for Effective New Client...

June 7, 2018

Screening potential clients sounds rather clinical, a bit like screening for a disease.

Truth be told, D clients are like parasites.  They can be painful, demand attention, drain your energy, query your bills and if they refer you work - breed more parasites.  Most significantly, they’ll damage your brand, morale and culture.

Unlike the parasite and host relationship, accountants should...

Let's get to the Core of the problem

June 7, 2018

I’m a firm believer that everyone comes to work to do a great job - initially anyway.  So why do businesses have poor performers?  Likewise, why do team members find it difficult to deal with conflict in the workplace; that difficult client or demanding boss?

To get answers to these questions we need to look beneath the surface.  Go beyond actions and behaviour and look to the drivers of...

Can I Outsource Leadership?

June 7, 2018

The biggest challenge in business stems from 'TLT' - too little time.

One of the best solutions to   TLT (Too Little Time) is to delegate more, either to existing team members or to people external to the business (outsourcing).  
 
It's as simple as looking at the number of hats you are wearing to see if you can delegate any of them.

New Year's resolutions to improve your...

June 7, 2018
A resolution is defined as: 'A firm decision to do or not do something.'  When we set attainable resolutions, we gain clarity of our desired direction both personally and professionally.  They say it takes 21 times to change or create a habit and by actively speaking change we can help to achieve it.  It's not rocket science, but we have to act now if we want change.
 
 

How to write your 'About Us'

June 7, 2018
Your website is an important marketing channel to create awareness and generate leads.  Use this platform to tell your business's story and engage your audience.  It's your opportunity to convey personality and culture, to demonstrate why people will enjoy working with you and to build trust.   Site visitors are generally less interested in how you do what you do - the technical aspects...

Bringing your business 'A' game

June 7, 2018
Success in sport is all about playing your 'A' game.  Being the best you can be through preparation and training, during the game and even after with modesty and humility in success and graciousness in defeat.    If everyone on the team plays their 'A' game the results are impressive. So how do we bring our 'A' game to the workplace?  Let's liken our business operations to the game of...