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Mark Jenkins

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Be, Do, Have.

June 7, 2018
Our success in life can be summed up using these three words in their correct order.  The ordering of these three words will heavily influence the outcomes that we achieve.   Compare these two sentences:  

Bringing your business 'A' game

June 7, 2018
Success in sport is all about playing your 'A' game.  Being the best you can be through preparation and training, during the game and even after with modesty and humility in success and graciousness in defeat.    If everyone on the team plays their 'A' game the results are impressive. So how do we bring our 'A' game to the workplace?  Let's liken our business operations to the game of...

Stop haemorrhaging value.

June 7, 2018
 
It's common knowledge that our perception of the value or quality of a product or service diminishes as the price goes down.  Conversely, the higher the price, the higher the perception of value or quality.

How to sell without product pushing

June 7, 2018
 

Fear of selling is holding accountants back.

Product pushing is trying to sell a number of different products or services to clients irrespective of their needs. We've all experienced the stereotypical insurance salesperson who is only interested in getting the sale. As the client, in this situation we want to run for the hills or blow up the phone.   Accountants fear the product pusher...

The most powerful behaviour model ever

June 7, 2018

 

When something goes wrong what is your natural reaction?

Our behaviour responses are so beautifully captured in the acronym ' OARBED ' - the  OAR (Ownership, Accountability and Responsibility) representing above the line behaviour while   BED (Blame, Excuse, Deny) is below the line.   This concept is  easily demonstrated through the child's mind.  For example, perhaps your children...