I’m redefining ‘Scope Creep’ as ‘Scope Stretch’, and for good reason.
The curious incident of the dog and the nail
There’s a proverb about a young man walking down the street. He comes across an older man sitting on his porch, with a dog lying next to him, whining in pain. The young man asks the dog’s owner ‘What’s wrong with your dog?’. The owner replies ‘He’s lying on a nail’. The man asks ‘Lying on a nail? Why doesn’t he move?’. The owner replies ‘Because it’s not hurting bad enough'.
Let's get to the Core of the problem
I’m a firm believer that everyone comes to work to do a great job - initially anyway. So why do businesses have poor performers? Likewise, why do team members find it difficult to deal with conflict in the workplace; that difficult client or demanding boss?
To get answers to these questions we need to look beneath the surface. Go beyond actions and behaviour and look to the drivers of...
Managing Poor Performance
New Year's resolutions to improve your...
Bringing your business 'A' game
The Most Powerful Behaviour Model Ever
When something goes wrong what is your natural reaction?
Our behaviour responses are so beautifully captured in the acronym 'OARBED' - the OAR (Ownership, Accountability and Responsibility) representing above the line behaviour while BED (Blame, Excuse, Deny) is below the line. This concept is easily demonstrated through the child's mind. For example, perhaps your children have been playing a...